Shipments and returns

Packing and Shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Hong Kong Post with tracking number and a link to track your package online: http://www.hongkongpost.com

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

The Hong Kong Post offer 2 shipping service:


The following Shipping rates are given for reference only:

 

  International registered postage rates (around 1-2 weeks)

(Examples of rates for some countries) Up to 0.5 kg Up to 1 kg Up to 1.5 kg Up to 2 kg Up to 2.5kg Up to 3 kg
Belgium, Deutchland, France US$19.20 US$24.60 US$28.80 US$33.00 US$37.20 US$41.40
Canada US$14.30 US$19.10 US$23.50 US$27.90 US$32.30 US$36.80
Japan US$11.70 US$15.60 US$17.80 US$20.00 US$22.20 US$24.40
United Kingdom US$18.80 US$24.70 US$29.00 US$33.20 US$37.50 US$41.80
USA US$9.70 US$14.90 US$19.90 US$24.80 US$29.70 US$34.70

  Speedpost/EMS postage rates (3 to 4 days)

(Examples of rates for some countries) Up to 0.5 kg Up to 1 kg Up to 1.5 kg Up to 2 kg Up to 2.5kg Up to 3 kg
Belgium US$21.40 US$27.30 US$33.10 US$39.00 US$44.80 US$50.60
Canada US$20.80 US$25.30 US$29.90 US$34.40 US$39.00 US$43.50
Deutchland, France, US$21.40 US$26.60 US$31.80 US$37.00 US$42.20 US$47.40
Japan US$14.30 US$18.80 US$23.40 US$27.90 US$32.50 US$37.00
United Kingdom US$21.40 US$26.90 US$32.30 US$37.80 US$43.20 US$48.70
USA US$15.60 US$21.40 US$27.30 US$33.10 US$39.00 US$44.80

Delivery time is given for reference only and hkcollectibles.com is not responsible for any delay due to carrier, customs clearance, holiday, disaster, political risk, strike, nuclear explosion or war.
If you don't receive your products 2 weeks after you have ordered them, please contact us and we will make an inquiry with the Hong Kong Post. Though, we can only refund your money only after the end of the inquiry.

Return

Your products are returnable 7 working days after the delivery. Please contact us before returning them, we will provide you a return number.
Return your products by registered post and keep a proof for the sending.
Only returned products with no defect and with package not open will be refund.
You can contact us for any problem by e-mail: return@hkcollectibles.com

Return address:
Caju Tree
Rm D3, 7/F, How Ming Fty. Bldg.
99 How Ming Street, Kwun Tong,
Kowloon, Hong Kong


HomeHome

Manufacturers